Troubleshooting Guide: Smartwatch and Connectivity

Smartwatch connectivity issues can interrupt vital tracking, alerts, and data sync. If you’re experiencing problems with Wi-Fi or Bluetooth on your SOL-X Smartwatch, follow this step-by-step guide to restore stable connectivity.

1. How to Improve Device Connectivity

To ensure the device functions without disruptions, check the following:

• Battery Level
  The smartwatch must have more than 30% battery to maintain stable Bluetooth and Wi-Fi connections. Charge the device if necessary.

• Physical Obstructions
  Avoid covering the smartwatch or related devices with metal or plastic wraps, as these can interfere with the signal strength and stability.

2. Restart the Feature or Device

A simple restart often resolves minor connection glitches:

• Toggle Wi-Fi and Bluetooth
  Turn Wi-Fi and Bluetooth off and then back on. Wait a few seconds between actions to allow the system to reset.

3. Re-establish the Connection

If toggling doesn’t help:

• Add the Connection Again
  Reconfigure the Wi-Fi or Bluetooth connection from the smartwatch settings. This helps in clearing out corrupt connection data.

4. Check Wi-Fi Range and Signal Interference

Even a working device can experience weak connectivity due to its environment:

• Be Within Effective Range
  If the signal is weak, it could be because of obstructions (like walls or metal containers) or distance from the router or Bluetooth beacon.

• Relocate if Needed
  If you're near large structures, in compartments, or enclosed spaces, move closer to an open area or signal source to improve the connection.